SERVE

Guest Experience

Guest Experience exists to create a hospitable environment to connect people to Christ and community.

• Welcome – Even the most extreme introverts want to feel like they are noticed and valued. Serving on the welcome team is about greeting those who come for the first time or the five hundredth time.
• Seating – The goal of the seating team is to absorb any awkward hesitation a guest may feel to provide them with a seamless transition from the sedan to the seatback.
• Parking – Help get people parked! A friendly smile and clear directions help calm people’s anxieties and increase their anticipation. The sermon at Mercy Hill starts in the parking lot.
• Environments – Do you enjoy working behind the scenes? The environments team makes sure cleanliness and clarity are at the forefront, from the way coffee is made and displayed to straightening up and restocking the worship space, this team believes that ‘everything speaks.’
• Set-Up – Help set the stage for people to experience Christ and Community. This team arrives early and gets the campus ready for our guests.

Safety & Security

Safety and Security exist to create and maintain a safe and secure environment to people of all ages who can connect to Christ and community.

• Security Team – This team helps ensure that all areas and aspects of our church campuses are safe and secure.
• Safety Team – If you have a medical background or are a first responder, this is the team for you! The safety team is always ready to respond in the event of a medical emergency to provide first aid and a first response.

Worship

The worship team’s role is to lead our church into a posture of wholehearted worship through singing and responding in spirit and truth. Each member of the worship team is scheduled one to three weekends per month. The band arrives Sunday morning for practice (there is no weekday practice) and plays both services for that day. The worship team is a community that seeks to love God, honor each other, and take our calling seriously.

• Worship Leader: The worship leader guides the congregation in responding to the Lord’s goodness and grace. This position is great for someone with a deep understanding or biblical worship and has a strong singing voice.  
• Band: The band leads our congregation in worship each week. If you play drums, bass, electric guitar, acoustic guitar, piano / keys, violin, or sing, then this opportunity may be a good fit for you.  
• Hospitality: This team is responsible for preparing snacks / treats for the worship team green room and providing other forms of encouragement such as notes and written prayers. This opportunity is perfect for someone who has a hospitality gift and wants to be an encouragement and blessing to our worship team. 

MH Students

MH Students exists to make disciples and multiple movements. MHS is the student ministry of Mercy Hill Church (Grades 6-12). We believe that students are a crucial part of the present and future Church and deserve to be given shareworthy environments to invite their friends, grow in their faith, and be equipped to live on God’s mission.  

• Student Experience – Students deserve share-worthy experiences when they come to MHS. We help build that for our students by helping set up and tear down the environment, run check-in and check-out, and assist in pulling off MHS events. 
• Security – Serving with the security team, but partnering with MHS, security personnel help create a safe environment that allows parents to feel comfortable dropping their students off and allows the MHS teams to focus on developing the student ministry. 
• Groups Team Member – Team members engage students in a way that makes them feel known, loved, and excited to come back to MHS. They assist the Team Leader in facilitating group discussion and student care.
• Teacher Sponsors – Teachers in local middle or high schools who are hungry to see the Gospel move throughout their schools have the opportunity to sponsor a school club and partner with students as they live on mission. 

Production

Mercy Hill Production strives to use the art of production to lead our congregation into a transformative worship experience that centers on Celebration, The Word, and a response to the Word.

• Stage Manager: Stage Managers are an extension of the Production Lead during rehearsals and services. They help keep the worship team, Campus Pastors, etc., on the service plan and ensure everyone has the necessary props and gear.
• Stage Crew: The stage crew members support the Stage Manager.
• FOH/Sound Engineer – Experience Preferred (Volunteer): A Front of House (FOH) engineer plays a crucial role during live events by ensuring that the audience hears high-quality sound and that the mix is balanced and well-suited to the venue.
• A2/Sound Crew: The sound crew works with FOH and the Stage manager to run cables and connect inputs as needed. Responsible for putting headset mics on Pastors, Speakers, etc. 
• Lighting Designer: The Lighting Designer designs a lighting plot for services/events, including general area lighting and any lighting special effects.
• Light Board Operator: The Light Board Operator operates the light board during all services/events. They may be asked to participate in the hanging and focusing of lights for services/events.
• Pro Presenter Operators: The Pro Presenter Operators are responsible for executing the playlist in Pro Presenter that provides graphical content, lyrics, and sermon notes for the congregation, worship team, speakers, and pastors. 
• Video Director / Switcher: The Video Director is responsible for the overall look and feel of the video product each week. This position should understand shot composition, camera movements, storytelling, and the ability to think several steps ahead.
• Camera Operator: The camera operators work directly with the video director to capture the service/event. The camera operators should be creative in their framing, shot selection, and camera movements.  

College

Many college students are the future Sent Ones at Mercy Hill! Our goal is to engage them with the gospel and other college-aged believers through weekly gatherings.

Most serve opportunities in College are at the Tuesday night College Live service. This weekly gathering is held at the Clifton Campus. Opportunities include:

• College Live Guest Experience Team
• College Live Production Team
• College Special Events Team
• College Groups Team